Refund Policy: Shipping Confirmation to Avoid Product or Payment Loss
Dear Valued Customer,
Thank you for choosing to shop with us. We would like to draw your attention to the importance of confirming your shipping address within 30 days from the invoice date to ensure your product is shipped on time.
An email will be sent to the address you provided in the purchase invoice to verify and confirm your shipping details. If we do not receive a response from you to confirm the address and the accuracy of your information within the specified period, we will be unable to proceed with the shipment, and the paid amount will not be refunded.
Additionally, if the product is shipped and the provided shipping address or phone number is incorrect, the company will not be held responsible, and no refund will be issued. If the product is shipped and delivered to the customer, and the customer refuses to accept it from the shipping company, the company disclaims all responsibility, and the paid amount will not be refunded. Therefore, we kindly ask you to carefully verify your information and ensure you receive the product to avoid any issues.
We appreciate your understanding and trust in our services. If you have any questions or need further details, please do not hesitate to contact us.
Shipping Duration
We are committed to providing a smooth and efficient shipping process. Please note that our standard shipping duration is between 15 to 30 days from the date of your order. This timeframe allows us to ensure that your items are carefully packaged and safely delivered to your doorstep.
Order Processing Time
Once your order is placed, it will undergo a processing period of 1-3 business days. During this time, we prepare your items for shipment. You will receive a notification when your order has been shipped.
Shipping Costs
Shipping costs will be calculated at checkout based on your location and the total weight of your order. We strive to offer competitive rates to make our products accessible to all customers.
Shipping Confirmation and Tracking
After your order has been shipped, you will receive a shipping confirmation email containing tracking information. This allows you to monitor the status of your shipment and know when to expect delivery.
International Shipping
We offer international shipping to most countries. Please note that international orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer. The delivery timeframe for international orders remains within the 15 to 30 day period but may vary slightly depending on the destination and customs processing times.
Delays and Issues
While we strive to meet our estimated shipping times, there may be occasional delays due to factors beyond our control, such as severe weather, holidays, or customs inspections. If you experience any issues or delays with your order, please contact our customer service team, and we will do our best to assist you.
Contact Information
If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us at [your contact email or phone number]. Our customer service team is here to help and ensure your satisfaction.
Thank You for Shopping with Us
We appreciate your business and are committed to providing you with quality products and excellent service. Thank you for choosing our store for your shopping needs.